SCAL Booking Procedures and Booking Conditions
Hover your cursor over each of the following to show further details of these Key Booking Dates
|19 February 2017||Booking Opening Date||31 March 2017||8% Super Early Bird Discount Date|
|27 February 2017||Initial Booking Offers Date||31 May 2017||4% Early Bird Discount Date|
|By booking at Southern Cross, members and guests Acknowledge & Agree to the following :|
|1)||Southern Cross’s Aims and Objectives as set out below.|
|2)||As set out below in more detail, booking requests cannot be confirmed until at least a 50% deposit is received, cancellation and booking change fees (including forfeiture of up to all fees paid) apply, and bookings may lapse if final payment is not made by one month prior to booking commencement.|
|3)||Southern Cross provides married, family, and shared male & shared female accommodation, with share bathroom facilities. Single room occupancy is usually not available.|
|4)||Southern Cross staff and directors cannot provide supervision of children. Children under age 18 must be booked with and under the control & supervision of a parent or another adult, with children under age 12 always being directly supervised by a parent or another adult.|
|5)||Arrive at and leave the lodge at the times agreed with the Booking Coordinator and lodge staff, and to let our staff know of any change in expected arrival time – especially if arriving late for the evening meal on the first day.|
Advise our Booking Coordinator of any dietary requests for each guest, including whether these are
medically diagnosed restrictions, and re–confirm these with our staff on (02) 6457 5252 ahead of your stay.
NOTE THAT Southern Cross may not be able to meet all dietary requests.
|7)||Act cooperatively with our staff and other guests during your stay, and endeavour to contribute to the lodge community life. Respect and care for the lodge property and equipment, and for other guests’ rights to proper rest and sleep.|
|8)||Smoking is not permitted and no alcohol or illegal drugs are to be brought onto the property.|
|9)||Pets are not permitted at the lodge or anywhere in the National Park.|
|(based on Clause 3A of the Company’s Memorandum of Association)|
|**||To encourage the enjoyment of God’s good things through activities that the high country affords, such as bushwalking and cycling, along with the challenges of skiing & snowboarding.|
|**||To provide a venue & social environment within which we can experience a happy, caring relationship with others within the lodge, & where the Holy Spirit may use us to be a blessing to one another.|
|**||To provide stimulus & encouragement for personal growth in Christian discipleship, by encouraging all our members and guests to use a clear Bible–based, systematic teaching program with appropriate discussion.|
|**||To provide facilities & produce an atmosphere, in which people may hear the gospel & be challenged to receive Jesus Christ as their own personal Saviour & Lord.|
To encourage all involved with the lodge to maintain a positive Christian lifestyle on the snow fields,
so that others may be attracted to Christ.
Please request booking(s) by completing and submitting a BOOKING REQUEST FORM.
If you have any booking or other question about Southern Cross please contact us by email, phone or post.
Subject also to our More Detailed Booking Allocation Process and our PBS Entitlements and Priorities,
requests are considered in order of receipt.
|3)||Bookings cannot be confirmed until at least a 50% deposit is received. You may pay by Internet EFT (Electronic Funds Transfer – we shall advise you how to pay by EFT after your booking request is received) or by cheque. IF YOUR 50% DEPOSIT IS NOT RECEIVED WITHIN 3 BUSINESS DAYS of you being offered a booking, then your booking may lapse and the beds offered to someone else.|
|4)||Every effort is made to accommodate your first preference but this is not always possible as our lease is for 25 beds (including staff) – so please ensure that you include alternative preferences. If necessary, a ballot is conducted for equal priority bookings.|
|5)||Rooms are allocated prior to your arrival at Southern Cross with consideration to the needs of the total group. We do try to meet guest & family requests. However, in order to maximise occupancy, single room occupancy is usually not available & there may be occasions where we are unable to meet all requests. Exact room allocation confirmation is not available ahead of arrival, and our staff will advise you of your room on arrival.|
A confirmation email or letter will be sent to you once the Booking Coordinator can confirm your booking.
Except for short notice bookings, no other form of communication is recognised as confirmation of a booking.
|A $75 administration fee applies to all cancellations or booking date changes. In addition, if less than 2 months’ notice is given, and the bed(s) are not rebooked, all fees (less than 1 months’ notice) or 50% deposit (between 1 and 2 months’ notice) are forfeited. Please consider effecting Travel Insurance including Cancellation Insurance – various insurers may be located via the Internet.|
|Your final payment is due one month prior to booking commencement, otherwise your booking may lapse.|
Discounts of up to 7% apply to snow season bookings which include at least the 4 nights Monday to Thursday inclusive.
Click here for PBS Member rates, Non–Member Guest rates and Friends Using PBS rates including discount details.
Subject to the following, bookings are considered in order of receipt.
We are now giving priority to and processing bookings that include at least :
3 nights during Friday 9 to Tuesday 13 June for the June long weekend,
4 nights Monday to Thursday inclusive during 3 July to 29 September,
but still with priority to 7 nights Saturday to Friday & 6 nights Sunday to Friday inclusive,
2 nights Saturday 30/9 & Sunday 1/10 for the October long weekend,
There is some flexibility on start and end dates for bookings for 13 June to 1 July and for weekends,
Other part week requests are considered where we can match them back to back and so fill a week.
Other requests may be wait–listed for consideration closer to the requested booking periods.
Until 31 March 2017, we gave priority to and generally only processed bookings that included at least :
3 nights during Friday 9 to Tuesday 13 June for the June long weekend,
4 nights Monday to Thursday inclusive during 12 to 23 June and 18 to 29 September,
6 nights Sunday to Friday (preferably 7 nights Saturday to Friday) inclusive during 24 June to 16 September, or
2 nights Saturday 30/9 & Sunday 1/10 for the October long weekend.
Other part week requests were considered where we could match them back to back and so fill a week.
Requests for other periods were wait–listed for consideration after 31 March 2017.
Subject to satisfying the above minimum booking period criteria, PBS (Preferential Booking System) Member entitlement booking requests are allocated before Non–Member requests. PBS participants may book periods till Friday 23/6 inclusive at member rates and retain full entitlements for 24/6 onwards.
Click here for PBS Entitlements & Priorities from 24/6/2017.
|5)||Unless fully covered by PBS entitlements, group booking requests (eg for 17 or more people) would usually only be available in Low and Value periods. In some circumstances our directors may accept and confirm group booking(s) earlier than 19 February 2017.|
Subject to the above Booking Allocation Process including minimum booking periods and notes further below,
in terms of the formal PBS Rules and our Directors’ Policy, booking requests are allocated in the following order :
|1)||Class 1 PBS Rules (rules 3.2.1 & 3.2.2) initial entitlements|
|2)||Class 2 PBS Rules (rule 4.2) initial entitlements|
|3)||Class 1 additional allocations|
|4)||Class 1 further additional allocations|
|5)||Class 2 further additional allocations|
|6)||“Friends Using PBS Entitlements” allocations|
|7)||Non–Member request allocations|
|Note that :|
|i)||PBS participant booking entitlements are suspended whilst any membership fees or levies are outstanding.|
|ii)||A PBS participant's entitlements per (1), (2) & (3) above can be used by his/her spouse, and/or by his/her immediate children.|
|iii)||Class 1 & Class 2 initial entitlements per (1) & (2) above are 14 PBS Member Participant rate bed nights per PBS participation for the participant and accompanying family & friends. So, for example, a couple who hold 2 PBS participations between them could book either 1 person for 28 nights, 2 persons for 14 nights or 4 persons for 7 nights.|
|A family which has two Class 1 or three Class 2 PBS participations has a minimum of 7 Member rate nights entitlements in respect of each parent and each of their immediate children aged up to age 18.|
|If a family has just one Class 1 PBS participation, then the two parents may book 7 Member rate nights each, but their children to age 18 rank with Class 2 participants & are charged full Non–Member Guest rates.|
|iv)||Class 1 additional allocations per (3) above are a further 14 Member rate bed nights per PBS participation, or (for a family with two Class 1 participations) 7 Member rate nights in respect of each parent and each of their immediate children aged up to age 18. There is no corresponding Class 2 additional allocation.|
|v)||Class 1 & Class 2 further additional allocations per (4) & (5) above are one person, including the PBS participant or his/her spouse, per PBS participation per night at Member rates for the length of the booking, with any additional persons at full Non–Member Guest rates.|
PBS participants who have not used all their PBS initial entitlements may nominate friends to use their initial 14 nights
per PBS participation entitlements (unaccompanied by the participant) at Friends Using PBS Entitlements rates.